More than education, more than experience, more than training, a person’s level of resilience will determine who succeeds and who fails. That’s true in the cancer ward, it’s true in the Olympics, and it’s true in the boardroom. Dean Becker, Harvard Business Review, May 2002. Ten years on from this article, the world seems more [...]

The CIPD reported last week that 43% of managers surveyed for a recent report felt that their managers were ineffective. The research was undertaken by the Chartered Institute of Management and Penna together with Henley Business School and discovered a wide discrepancy between the responses from high performing organisations who felt that 80% of managers [...]