How should we react when a team member suddenly steps out of line? Should we issue guidelines; or hold a team meeting; see the individual; or wait for an apology and an explanation? Last week Ashley Cole sent an angry tweet after he believed he had been unfairly criticised by the FA in their report of [...]
We are just emerging from a unique experience as a nation of lovers of all things sporting and heritage. For me it was always going to be the greatest experience of my life, and an opportunity I would not miss at any price. I mean this literally. On 6th July 2005 we (and I do mean [...]
The Chartered Institute for Personnel and Development published results from a survey last October which indicated a rise in stress-related absence over the previous year in 35% of employers across all sectors, and that stress was the main cause of persistently high levels of long-term public sector absence (Chartered Institute for Personnel and Development, 2010). The [...]
I have been spending time this week working with clients to develop individual capability. This has included looking at management competencies, board effectiveness and 1-1 coaching sessions too. I am fortunate to have access to people from different walks of life, and the opportunity to extract and share lessons (whilst paying full heed to confidentiality of [...]
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